Transforming Hospitality,
Defining Excellence

We help hotels, resorts, and restaurants elevate guest experiences and streamline operations through tailored hospitality solutions.

the most experiance coach you ever met

member business growth

5+ more years of experiances

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about us

At Luxora Services Consultancy, we combine strategic insight and operational expertise to empower hospitality brands to thrive in a competitive world.

Our MISSION

Our mission is to redefine service excellence through a culture of continuous learning, empathy, and empowerment. We invest in our people, equipping them with the skills and mindset to deliver exceptional experiences that inspire trust, warmth, and satisfaction in every guest interaction.

Our Vision

To transform the world of hospitality by setting new standards of service excellence, where innovation meets genuine human connection, and every experience leaves a lasting impression.

Core Value

Guest-Centered Excellence

We put people at the heart of everything we do. Every interaction is an opportunity to create comfort, joy and lasting impressions turning service into genuine care.

Integrity in Action

We earn trust through honesty, consistency, and professionalism. Integrity guides every decision, ensuring we deliver what we promise with grace and accountability.

Empowerment Through Growth

Our people are our greatest strength. We invest in continuous learning and personal development, empowering every team member to reach their fullest potential and deliver with confidence.

Innovation with a Human Touch

We embrace creativity and new ideas to enhance service delivery, balancing innovation with warmth, ensuring technology supports rather than replaces genuine human connection.

Collaboration and Respect

We work as one team, built on mutual respect, empathy, and open communication. Together, we create a culture where every individual feels valued and inspired to contribute.

Sustainability and Community Care

We are committed to responsible hospitality caring for our environment, supporting our communities, and building a legacy of mindful service that benefits both people and the planet.

Our Services

Every hospitality business is unique — which is why we deliver solutions tailored to your operational structure, guest profile, and brand goals.

Customer Relations Management

Enhance guest satisfaction and loyalty through engagement strategies, service recovery frameworks, and feedback systems that build trust and reputation.

Housekeeping & Facility Management

Maintain pristine standards with world-class housekeeping protocols, hygiene systems, and team training that ensure comfort and consistency.

Front Office & Concierge Operations

Deliver seamless guest journeys — from first impressions to final goodbyes — through process optimization, reservation handling, and service excellence training.

Satisfaction
Business Growth
3 steps process

The Luxora Hospitality Transformation Journey

1

Assessment & Understanding

We analyze your team, service flow, and guest experience to identify strengths and opportunities.

2

Training & Operational Improvement

Customized training, coaching, and refined processes to elevate performance and guest interaction.

3

Integration & Lasting Growth

We embed new habits into daily operations, leading to consistent service, higher satisfaction, and sustainable transformation.

Hear from Business Leaders We’ve Helped

Discover how hospitality brands have elevated their service standards with Luxora Services Consultancy. By focusing on strategic growth, continuous learning, and human-centered service, we’ve helped leaders create memorable guest experiences that cultivate trust, warmth, and long-term success.

pricing plan

Flexible Coaching Plans That Fit Your Needs

$199

/ month

Basic Plan

Perfect for individuals or new entrepreneurs who want to gain clarity and direction.

$399

/ month

Growth Plan

Ideal for growing businesses looking to scale with consistent guidance and strategies.

$699

/ month

Premium Plan

Designed for leaders and executives who want full-scale coaching and accountability.

Frequently Asked Questions

Clear Answers to Common Questions

What sectors within the hospitality industry does Luxora Services specialize in?

Luxora Services provides expert consultancy for hotels, resorts, restaurants, cafés, catering companies, and event management firms. Our consultants bring extensive industry knowledge to support both established businesses and new ventures.

We deliver comprehensive hotel consulting solutions, including:

  • Operational and service-quality assessments
  • Front office and guest experience optimization
  • Food & Beverage operation
  • Housekeeping and maintenance process improvement
  • Staff training and service standard development
  • Brand positioning and marketing support
  • Pre-opening planning and operational setup

Our restaurant consultancy services include:

  • Menu design, engineering, and costing
  • Kitchen layout and workflow optimization
  • Service and hygiene training
  • Inventory and cost-control systems
  • Concept development and branding strategies
  • Operational audits and Standard Operating Procedure (SOP) creation
  • Pre-opening support for new dining concepts

We assist event management firms with:

  • Event planning and operational workflow design
  • Budgeting, vendor management, and logistics coordination
  • Client communication and experience strategies
  • Team training and professional development
  • Brand enhancement and event concept creation
  • Risk management and contingency planning

Yes. Enhancing guest experience is a core focus. We develop tailored service standards, guest journey frameworks, feedback systems, and staff performance programs to elevate overall satisfaction and brand loyalty.

Absolutely. We offer customized training programs covering:

  • Customer service excellence
  • Front office operations
  • Food and beverage service standards
  • Housekeeping management
  • Hygiene, sanitation, and safety protocols
  • Communication and professional etiquette
  • Leadership and supervisory skills for managers

Yes. Through detailed operational audits, we identify inefficiencies and recommend cost-saving strategies that maintain, and often enhance, service quality. This includes inventory management, labor optimization, and streamlined workflows.

We specialize in supporting new ventures with business planning, feasibility studies, financial projections, concept development, branding, recruitment assistance, and complete pre-opening consultancy.

Our methodology includes:

  1. Initial Consultation & Needs Assessment
  2. Operational Audit (On-site or Virtual)
  3. Tailored Strategy Development
  4. Implementation Support & Staff Guidance
  5. Monitoring, Evaluation, and Post-Implementation Follow-up

Yes. In addition to one-time consultations, we provide project-based services and ongoing monthly or quarterly retainer packages for continuous support and performance monitoring.

Consultancy is recommended if your business is experiencing:

  • Declining guest or customer satisfaction
  • Rising operational costs
  • Ineffective staff performance
  • Low occupancy or low sales
  • Operational inconsistencies
  • Difficulty maintaining service standards
  • Challenges with branding or market positioning

Consultations can be scheduled through our website, by email, or by contacting our support team. We offer virtual meetings as well as on-site visits based on your location and project requirements.

Partner with Luxora to redefine your hospitality experience.